Tag Archives: Clients

students and clients

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Several times the last few weeks I’ve been struck with a kind of running-out-of-time panic while standing in front of students with pens in hands, phones in hands, laptops on desks, mostly paying attention and a few paying attention to look like they are paying attention.

I’m not sure what the sudden shock-dropping imperative is connected to my eye-welling realization that I have them for such a short time, and they will spend such a long time working beside people who have been told and treated like they are worthless more times than I can generously imagine. mosthopeful.quote.otis-moss.3.19.16

There are other similar but less such moments of sudden shock when I’m trying to catch up with emails and trying to catch up with emails and trying to figure out what it means to operate between clients and communities and friends and students who expect me to tell them how to do it. I don’t really know how to do it, to be fair.

But I also know that my friends hear me either talk like I know what I’m doing or like I know I must figure out what I’m doing. I know the people I work with day to day believe that I am anticipating something worthwhile and valuable to come from the work, or at least I know I don’t have any other options even if what I’m doing doesn’t matter.

It’s those moments, though, where I’m on the floor or in my chair with a client as I remember (between my fears of taxes and the email I forgot to answer) that there are human beings waiting for someone to acknowledge that they are strong as hell. It’s those same moments where I see my students, pens and phones and laptops in hand (part attention, part facebook, part studying, part snapchatting), with their whole lives in the field in front of them.

And on Saturday nights when I should be doing something ridiculous and irresponsible and hilarious, I find myself happily grading their papers and praying that somehow, between my ridiculousness and their distractedness, that they hear me say the human beings in front of them in the world need someone. They need someone to look at them, to see them,to see the story behind their eyes that says they are bigger and badder and bolder than everything about them would suggest. To look at them and say they are waiting for the one person who might tell them truth about what they are made of instead of the lie of what they think they are supposed to be.

And I want my students to know that the person their clients are waiting on are the people in my classroom behind their awkward desks, pen, phone, laptop and all. And I want my students to remind me as I stand in front of them and get punched in the emotional jugular with the out-of-nowhere reminder that no matter what I am thinking about or dealing with, when I show up for work I am looking at a group students who have the power to change the hateful, xenophobic, racist, sexist, imperialistic and hateful world I wake up in and operate within every morning.

They deserve it: client and student.

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djordan
Pine Tree

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human beings

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I would most definitely be lying if I said it happens every time. It most definitely does not happen every time. But when it’s not a season of dryness, it happens a lot. Today was one of those days. Tuesday was one of those days. Last Wednesday was one of those days.

There comes a split second in the middle of whatever I’m doing where I realize, somehow, that space

and time
and passion
and gut
and possibility
and awareness
and weight
and responsibility
and value
and importance crash in on one another in the middle of what would otherwise be a regular day or a regular moment at work, in work, while working.

Tuesday I stood in front of a group of students who I’ve slowly been getting to know, pointed partly to the screen behind me, projector light across half my face revealing an obvious typo in my otherwise regular presentation. My hands are in the air, my mind is on a person who once sat in my counseling office, and my words are coming out as an imperative I once made fun of a past professor for saying all the time.

“But you will be different. You will be better than everyone else. You will be the one person they come in contact with who looks at them and treats them like the actual human beings they are. These are human beings. You are working with humans. And you will be the best. You will be better than all of your coworkers. You will be excellent. They deserve it.”

Students are half-confused, half still waking up, half-engaged, and some hopefully teeming with the thought they could actually change the course of history in doing excellent work with human beings.

A few hours later, after grading quickly and pouring in caffeine, I’m standing in the same spot with a different group. I find myself reading through a poem about the people who have come before us and challenged everything we think we know about who deserves to be treated like a human being. And I almost lost my composure for a moment.

And then last Wednesday, looking people in the face and listening to them tell me about their perseverance and their hopefulness when everything tells them there’s no reason to keep fighting, I realize I’m in some kind of sacred space where humanity crashes into reality and brings clarity for a split second before exploding back into chaos and confusion once again.

And then today.

Listening to a man the same age and race and history as my grandfathers, were they still speaking wisdom over me in the flesh, saying with tears in his eyes and a knot in his throat,

“Brotherhood & sisterhood
among people of all kinds
is not so wild and crazy a dream
as the people who
profit from postponing it
would have you believe.” B. Zellner

He was once in the KKK, as was his pastor father. But he joined the freedom riders and was pulled bleeding across the street with his black brothers and sisters, many of whom were killed.

And listening to him tell his story and say these words in front of me as I watch my students sit beside and around me, with lives of social work and beloved-community bringing and rule-breaking completely ahead of them

And then tonight

Driving home from sitting with a friend at another board meeting where numbers and spreadsheets and arguments and committee reports are ultimately about people getting the care and support and dignity they deserve because they are human beings.

It’s then that something clicks and says it’s worth being so tired and so ready for bed if it means that people are treated like the human beings they actually are. It must be. It’s not groundbreaking, but it’s so elusive.

And it doesn’t happen every day, every time, every meeting.

But it happens just enough to remind me that there are no other actual options but to wade into these kinds of waters and fight these kinds of fights

And hope that the students and the clients and the colleagues and the men who marched all those years ago will keep doing the same…

on days when it happens

but mostly on days when it doesn’t

djordan
Pine Tree

 

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I am alive.

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I’m not sure if it comes from my stomach, or maybe from my lungs, or if it actually originates in my throat itself. The language, though, is quite apt that it chokes me up suddenly. I may be speaking about something that feels important but only distantly related to me, and I feel it clench in my throat and somehow trigger the possibility of tears. I may be accidentally thinking of visiting someone who is no longer here to visit. I may be caught by surprise remembering rhythms that no longer exist. It may be the newness of new lives, new relationships, new opportunities, new challenges that do it.

Whatever it is, it comes seemingly out of nowhere and reminds me, ultimately, that I am alive.

I am alive.

If it’s singing at volumes and octaves that I would never sing in front of someone else, it’s the reminder of being alive. If it’s weeping suddenly because life is more confusing than anyone ever said it would be, it’s the reminder that I’m alive. If it’s a ten-second gap with a client where something happens and all of both of us comes crashing into a single pregnant and powerful moment and we sit in silence knowing that something beyond us has happened, it’s the reminder that I’m alive. A dance with the dogs. A drive with the windows down. A game with a child. Laughter with friends. Tears in startling places. Thin space with students or friends or clients or coworkers.

We are alive.

There’s the challenge, of course. Even when longing to freeze the moment because it feels like it’s perfect enough and true enough and thick enough to rest in it forever, I can’t because life doesn’t freeze that way. Even when longing to make the moment disappear because it feels like it’s too empty and ugly and sticky and deathly to be worth existing in, I can’t because life doesn’t erase that way.

But in the space between wanting to make something last forever and wanting to make something never have happened at all, I remember that I am alive. And being alive itself is worth savoring and leaning into with all the goodness and all the crap of it, trusting that in leaning into both the goodness and the crap, we lean more into our true selves.

And we are alive.

djordan
Pine Tree

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a race against the clock, and a willingness to pause

It’s been one meeting after another. It’s remained a race against the clock day in and day out. Class starting, support group starting, fundraiser planning, t-shirt making, early meetings, late meetings, long board meetings where hard work is refreshing, other long board meetings where hard work makes more problems.

It’s been the kind of multiple week stretch that refuses to wait for sleep or calm or slow to arrive before it begins again.

But the work is good, and filled with life and promises of life, so it’s an honor and a privilege.

But because it is an honor and a privilege doesn’t mean it’s not stressful and exhausting.

I raced in from one meeting to try and sit with a client for counseling today. As I attempted to lean back in my chair, clasping fingers behind my head so as to help him lean back and relax and calm down, I felt my heart beating rapidly. My cell phone started ringing as soon as the client began talking, and I could feel my mind start reeling wondering which thing, which job, which person it was.

And when I glanced back at the man, he had tears in his eyes as he was telling me his story, and his hopes.

My heart slowed suddenly. My mind came to a screeching halt.

Yesterday, I was clamoring away on the edge of a nerve, and a friend came by the office to drop something off. He spotted the frazzle, came in, sat down, and closed the door.

He stilled the clock for just a second, I dumped it all out, and then it was back to work for both of us.

I think today, with that client, the cost of ignoring that slice of a moment was apparent as I turned back from wondering who was on the buzzing phone and saw those tears on his cheek. It made me grateful for someone willing to pause yesterday on my behalf, and I hope it pushes me to pause the next time.

djordan
Pine Tree

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